The name brands are top notch here and if you catch a sale you can get them at a steal! I love the quality of the merchandise and the fact the tags are not blacked out like some stores. I am a huge fan of Ivanka Trump's line and love they have it here . Her clothes are perfect for the office. The store takes the extra step in wrapping or hanging your things just like a high end designer shop. Excellent customer service!
Stein Mart just recently opened in Lady Lake and sits off the road behind McDonald's. It is adjacent to pasture stocked with black cows grazing contentedly accompanied by white birds at their feet. The animals seem oblivious to the noisy cars and shoppers just over the fence. The store is a real treat to shop in and is full of clearance racks and discounted clothes and household items. We spent about an hour in the store just in the jewelry department, which has some terrific bargains and loads of choices. It's never crowded and is handicap accessible. It's a fun place to shop.
I enjoyed the clothing there. They have a wide variety of clothes.
Customer service is always great. Returns are very easily done with the receipt if purchased within 30 days. If they return exceeds 30 days there is a store credit which I think is reasonable.
Very poor customer service today. The manager insisted on repeating 4-5 times that "The new store policy would not allow me the $10.00 off coupon unless I had the newspaper coupon". I would have to drive 30 minutes home and 30 minutes back to store ( depending on Holiday traffic) just to pick up the paper coupon. Why not be more considerate in the holiday spirit of customer appreciation and use their store copy of the coupon ? After shopping 1 hour and trying on clothes after that, I left my purchase of $200.00 at the cashier desk and returned home. I will not endorse this store and will share my story with others in my community. I am not a contented customer. The shocker is that exactly one week ago, the cashier used the desk copies of the active coupons for my purchase! Not cool, Stein Mart people!
Stein Mart is a US Department Store based in Lady Lake, Florida. Stein Mart is located at 456 North US HWY 27/441, Lady Lake, FL 32159, USA.
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